Scalability InfoGuardian is designed to grow in line with your company’s requirements. Built on solid technology, database engines and user friendly industry standard tools, the strength of InfoGuardian being the right choice is further strengthened with the introduction of an Open System technology into the system.
User definable variables To provide maximum flexibility to users of InfoGuardian, the system enables the user to define new variables/fields into the system on the fly.
User definable templates User definable templates (UDT) provides the tool for a standard business or company correspondence format to be built into InfoGuardian. These UDTs will extract data from the file repository to create uniform letters, notice and other correspondence with minimal effort from the user.
Workflow templates User definable workflow steps and procedures further add flexibility to InfoGuardian. All business processes, when viewed from any angle is basically a series of logical steps which must be performed in a specific fashion. InfoGuardian provides the ability for the users to design and define their own business processes, then modify them when external forces are required for such changes.
Ease of Use InfoGuardian is designed to enable quick and effective deployment. Using the standard Microsoft Internet Browser as the interface tool between users and the computer system, it removes the sense of unfamiliarity from the start, cutting the learning curve and increasing productivity.
Internet or Intranet Whether the system is to be deployed in Internet or Intranet environment, InfoGuardian was designed to operate just as effectively. Users have various options in which to host the system best suited to their needs.
Capital Investment Protection User definable templates (UDT) provides the tool for a standard business or company correspondence format to be built into InfoGuardian. These UDTs will extract data from the file repository to create uniform letters, notice and other correspondence with minimal effort from the user.
Workflow templates InfoGuardian is designed from “ground up” to provide maximum CAPEX investment protection. An industry standard browser interface does away with expensive hardware, costly software licenses and never-ending upgrade requirements. InfoGuardian uses standard off the shelf industry standard tools and software packages to better deploy valuable company resources.
Post-Task Tracking Procedures and tasks which are completed are not discarded from the system. InfoGuardian retains all value added information for full accountability. This is critical. As in all InfoGuardian’s transaction logging mechanism, all information is user, date and time stamped. This Post-Task tracking mechanism provides the user with a complete case history.
Current-Task Alert InfoGuardian is time sensitive. The electronic alert mechanism highlights to the user all the tasks and procedures required which are due for processing on the day. This removes the user from having to manually keep a record of what and when to process
Pre-Task Vision InfoGuardian workflow stores all pre-defined tasks and procedures required by any one case. This enables the user to plan for upcoming events before it happens. InfoGuardian promotes “Pro-Active” file management, moving away from the traditional mode of “Re-Active” case management.
Calendar The calendar function within InfoGuardian is a pictorial representation of the task and procedures due on each and every date. Fully synchronised with the workflow engine, it will provide the most up to date representation on the situation and workload of each individual within the organisation.
Full Remote Collaboration To promote unprecedented levels transparency between service providers and clients, InfoGuardian enables full remote collaboration of information to relevant parties on all levels. Such levels of remote collaboration brings to individuals what, when, which and whom is required all times to ensure the highest level of customer services and world standard productivity.
Document Generator According to studies, an excess of 90% of documents generated from a business comes from standardised templates. Yet, such templates are given the least attention in the form of automation. Employees use low technology “cut and paste” on word processors to complete 90% of the repetitious documents. Low technology “cut and paste” also exposes these important documents to embarrassing errors. InfoGuardian introduces the automated document generator into the workflow solution. In most cases, the user’s original templates are maintained to expedite the process and dramatically shorten the route to productivity.
Document & Images Storage InfoGuardian understands the importance and the critical requirements for document and image storage in a complete solution. While discussing a plan, a strategy, next course of action or just advising clients of their option and best practises, it is crucial to have complete historical information pertaining to the case at your fingertips. Digital storage eliminates the use of traditional paper-based storage. Paper-based storage is subject to be misplaced and damaged due to environmental factors which can render the information lost or unusable.