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Our products support the entire spectrum of insurance processes and operations spanning from the external sales and marketing processes through the various distribution channels which include agents, brokers and banks through to the internal operations that involve the management of intermediaries and service providers, policy administration, underwriting, customer services, claims management, compliance, reinsurance, etc.
Our product “InfoGuardian” is a suite of solutions designed and developed to provide a cost effective Case, Document and Workflow Management solution for customers that can pre-build their workflow and document templates, standardizing numerous processes and thus enhancing productivity and efficiency.
Sompo Japan Nipponkoa Insurance (Hong Kong) Undergoes Hardware Refresh
Sompo Japan Insurance (Hong Kong) (“SJHK”) was our pioneer customer in Hong Kong, implementing the Integrated Insurance Management System (“IIMS”) to replace their existing legacy system.
The IIMS, which went ‘live’ in 2009, was offered on an Application Service Provider (“ASP”) basis in which Rexit would provide the various IT services in respect of maintenance, upgrades and operations of the infrastructure and application. The system which covered all product modules was chosen to manage all aspect of our Client’s operations as it provided easy connectivity and collaboration among the various users of the system.
In 2013, Sompo Japan Insurance Inc acquired Nipponkoa Insurance Co, Ltd and as a result, Rexit successfully undertook the data conversion from Nipponkoa Hong Kong’s legacy system to merge to that of SJHK, demonstrating the flexibility and scalability of the IIMS.
As part of the ASP service level agreement and benchmarks, the IIMS is currently undergoing a hardware refresh to include the latest system software, which also involves the updating of the IIMS. This is to ensure that our offering to our client is operated using the latest hardware and system software versions.
This hardware refresh is a three-month exercise and is expected to be completed by March 2015.